Customer Reviews

My car took a crap on me so I needed a new one. I didn't think I would qualify for a new car so I was looking at used cars. Martin was my guy. He went above and beyond for me. I left with a brand new 2026 Mitsubishi Outlander 4wd. My very first brand new vehicle. I couldn't of asked for a better person to help me. No hidden fees, very transparent with EVERYTHING. My credit isn't the best and didn't have much to put down. Martin made sure he stuck too what he said and got me in my dream suv. He's the best guy for the job. I was very comfortable during the whole process. If I ever buy another vehicle or my friends and family need a vehicle I will definitely be going to St. Pete Mitsubishi and asking for Martin. He's the man you wanna do business with. Thank you again Martin. I'm loving my ride.

Joshua Purdy was amazing he saw my vision and help me to achieve the goal..Nothing but great people and good vibes..I’m glad I chose St.Pete Mitsubishi

I want to start by saying I had the most polite sales man named Cleon. I highly recommend him if you need a vehicle he will work over time to make sure you like your vehicle and that you get the best experience and leave happy with your choice. They treat you with the upmost respect and make you feel very welcomed. They offered me something to drink while I waited made sure if I needed anything he would take care of it. 5 stars for sure and I can truly say it was service with a smile.

Update: And still the same guy screaming!! This commercial is horrible. I seen a new commercial same guy same annoying voice. Why??? Still want him to stop yelling even though the tone is a little lower. Get someone else to do the commercial. Previous review: I have never been to this dealership and I never will because their commercial with that guy screaming his voice goes through me like nails on a chalkboard. It’s irritating please stop that commercial. It’s annoying.

My husband and i came in on Saturday on the radio ad . We had an appointment set with Cleon and he greeted us at the door with a big smile , it was hetic and packed inside but he got us sitting down and started... fast foward couple minutes later they told us we werent approved as we are walking out the door Mally stopped us told us sit back down we have something !!! We got approved for a brand new Outlander Sport !!!! Thank you Cleon for the great customer service on a busy saturday

Genesis was amazing to work with. Thanks!!

Rodney took care us unbelievably..awesome and professional !!Absolutely the BEST dealership..no way 4.5 stars ?? this should be 5 +

They treat you like family here at Mitsubishi. It’s always a pleasure stopping by even if it’s just for an appointment because of the warm and inviting energy from the team!

Just bought my first car 2022 Tesla Model 3. The team was very knowledgeable and very communicative throughout the entire process. Very transparent about pricing and how they were able to get me a great deal! Highly recommend them for their honesty and communication.

They treat you like family here at Mitsubishi. It’s always a pleasure stopping by even if it’s just for an appointment because of the warm and inviting energy from the team!

Overall my experience was a lot better than some of the other dealerships they have been at. Cam was amazing and address all of my concerns and questions with a smile and with information that put me at ease. I'm never there for long and if they need my vehicle for more than a couple of hours I'm offered a courtesy vehicle so I can continue doing what I need to do for the day. Overall I am extremely satisfied with this dealership and I will be returning with anything else that may arise in the future.

Corey (salesman) and Krista (finance) took great care of us and made the purchase of our new Bronco painless! We will definitely recommend our friends and family to Jarrett Ford. The Vizcarras.

The staff was great especially George. He explained everything to our satisfaction and was very informative.

I made an appointment with Scott and I told him that my Exhaust manifold. Had a leak and I just had it replaced at McDaniels Ford in South Carolina. And they charge me $1000 to fix that. And all I wanted for Jarrett. Ford to do is to try and fix my exhaust. Manifold as it was still under warranty. Scott asked me if there was a check engine light on and I told him yes, but I had it checked 2 times previously and they charged me a $150 each time to check my computer. So I received a call this afternoon from the service department and They told. Me that they had run a diagnostic test on my truck and that it needed 2 catalatic converters. They stated that they were rusty. And as everyone knows it is Raw metal And it will rust on the outside. The man from. The service department told me. That I needed 2 new converters and the cost would be almost $5500. So I went online and I found 20. Em replacements for my 2017 F250 and they were $58 for both. I want to pick up my truck. That charged me a $175 to do a Diagnostic. test on it. I asked to speak to the manager.They brought out an assistant manager.A female I don't call her name But I will just call her Karen. I told Karen that I didn't ask for a diagnostic test. That I was only there to get my exhaust manifold. Looked at as it was under warranty. Well, long story short. They never even checked out my exhaust Manifold. but she asked if she called him. The master mechanic told her that since my converters were stopped up. It was causing my manifold to be pushed away from my head. That is the dumbest thing I have ever heard in my life. Because I have mechanic my entire life. I explained to her. There was no possible way that that could push the manifold away from the head because it was bolted on. I told Karen that I wasn't trying to get out of paying a bill. I just wanted to pay a bill on something that I asked to be fixed. I paid my bill. Got in my truck. Started for home in North Carolina and I look down in the floor I seen a red computer plugged in to the port and I made a call back to the service department and I talk to a guy and I told him to please pass on to her Karen. That her master mechanic had left his computer plugged into my truck as of now it is still plugged into my truck and I'm headed towards North Carolina 9 hours away. Thanks for nothing. Jarrett, Ford. I would. Highly recommend that you go somewhere else to get your vehicle fixed. Cause you know, if they do 1 person that way, they'll do anybody that way. Is just bad business. Thanks for nothing, Karen.

Can't wait to get back home to dade city after a trip to get great service. MS & AL failed me. I was glad to get back to get help that was needed for my Ford.

My technician was taco, Mobile Service technician that did an excellent job. He has come out before and performed other services, he’s very thorough and polite. Jocelyn is my service Coordinator. Always able to fit me in providing quick fast and efficient Service . Great experience, I will use them again

I wrote a review when I purchased my 24 Ford Edge about the salesman and how easy they made it to buy my SUV. Recently I needed service completed on my SUV and I cannot say enough good things about my service advisor Janine Jones. She remembered me when I showed up for my appointment, from when I called to schedule my service. She extremely professional, she made sure since I was waiting for my SUV that I was comfortable and she kept updating me when it should be completed. I have recommended Jarrett Ford since purchasing and now again I'm raving about the service center.

We could not be more happy with our sales guy Forrest Browne, working with him was amazing. It didn’t feel “all about getting the sale” or that we were “just a number” and that always makes one hell of a difference! Thank you again Forrest for everything! The facility was gorgeous, good coffee and snacks in the waiting area, clean bathrooms etc. and the variety of vehicles on the lot was exceptional. We drove 45-60 minutes away from home just to come here and we’d do it over and over again.